Randolph County's #1 Collision Repair Shop

Our body shop is located at 401 Symmes Center Dr. in Winchester, Indiana and serves all of Randolph County, including Union City, Farmland, Parker City, Lynn, and Ridgeville, as well as drivers throughout East Central Indiana from Muncie, Portland, and Richmond.

No. Body shop free estimates are our standard, and no appointment is necessary. Stop by Monday through Friday between 9am and 5pm, and we'll assess the damage, explain what needs to be done, and provide a detailed written estimate with no obligation and no pressure.

Yes, we handle insurance collision repair with all major carriers. Whether you have State Farm, Progressive, GEICO, Allstate, or any other provider, we manage the claims process directly so you don't have to. We communicate with your adjuster, submit the paperwork, and keep things moving so your repair stays on track.

No. Indiana state law gives you the right to choose the repair facility you trust, regardless of what your insurance company suggests. Your insurer may recommend preferred shops, but they cannot require you to use one. Your claim is handled the same way either way.

Yes. Every repair at Conn's Collision is finished with premium PPG automotive paint, and your vehicle's refinish is protected for as long as you own it against peeling, cracking, or loss of gloss, backed directly by PPG's nationwide Lifetime Limited Paint Performance Guarantee.

Yes, we can help arrange a rental car while your vehicle is in the shop. In many cases your insurance policy includes rental coverage, so the cost is partially or fully covered. Just let us know when you drop off your vehicle and we'll take care of the rest.

In most cases, your insurance company covers the cost of the repair. If the damage was caused by another driver, their insurance pays. If you're at fault, your collision coverage applies and you only pay your deductible. If you prefer not to file a claim, we're happy to work with you directly and provide a detailed estimate upfront so there are no surprises.

First, bring your vehicle in for a free assessment. We inspect the damage and put together a detailed repair plan. If you're going through insurance, we send the estimate to your provider for approval before any work begins. If hidden damage is found once repairs start, we document it and submit a supplement to your insurance company, which is a normal part of many collision repairs. After the repair is complete, we do a final quality check and walk you through everything before you drive off.

It depends on the extent of the damage, parts availability, insurance approvals, and whether your vehicle's safety systems need calibration after the repair. Minor repairs can often be finished in a few days, while more extensive collision damage can take one to three weeks. We'll give you a clear time estimate after the initial assessment and keep you updated throughout the process.

First, make sure everyone is safe and call 911 if there are injuries. Move your vehicle out of traffic if you can, exchange insurance and contact information with the other driver, and take photos of the damage and the scene. Avoid discussing fault. File a police report, then contact your insurance company to start a claim. Once that's taken care of, bring your vehicle to Conn's Collision or give us a call at (765) 584-4515 and we'll handle the rest.

DRP stands for Direct Repair Program, an agreement where a body shop follows an insurance company's pricing and repair guidelines in exchange for referrals. The trade-off is that DRP shops may prioritize keeping costs low for the insurer over doing what's best for your vehicle. As an independent, family-owned shop, we answer to you, not to an insurance company, and we always use the parts and repair methods that are right for your vehicle.

Yes. Conn's Collision offers financing through Sunbit so you can spread the cost of your repair over time. Ask us when you drop off your vehicle or apply online before your visit.